We’d love to hear from you. Whether you have a question about a feature, spotted something wrong in an article, want to suggest a topic, or are interested in partnering with us, the inbox below is the fastest way to reach a real person on the team.
Reach us by email#
General inquiries, feedback, and feature suggestions: contact@calcount.io
We try to reply within two business days. If you don’t hear back within a week, please check your spam folder before resending — sometimes our replies get filtered.
What to include in your message#
To help us respond faster, please include the following when relevant:
- Bug reports: the device and operating system you’re using, the version of the Cal Count io app, and a brief description of what you were trying to do when something went wrong.
- Article feedback: the URL of the post you’re commenting on. If you’re flagging a factual error, a link to the source you’d like us to consider goes a long way.
- Press and partnerships: the publication or organization you represent, your role, and a one-line summary of what you’re interested in.
What we can’t help with#
Cal Count io is a calorie-tracking app and a nutrition blog. We are not medical professionals and we cannot:
- Diagnose conditions or recommend specific treatments
- Provide personalized macro or calorie targets without you using the app
- Comment on whether a particular supplement, medication, or eating plan is right for you
For any of those, please consult your physician or a registered dietitian.